This document is an electronic record in terms of Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules thereunder and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This Website is exclusively being used, owned and managed by Ecom Express Private Limited (“Ecom Express”). In using the Website you are deemed to have understood, accepted and consented to the terms stipulated herein forth, including the revisions thereto, from time to time, and you understand and agree to be bound by said terms while accessing this Website or for an indefinite period, if the content deems essential. Further, you acknowledge, agree and accept that the terms and conditions are subject to changes and, in doing so, Ecom Express does not owe any liability to provide you with any prior notice in connection with the same, however, the same shall be notified on the website.
Your Information may include your general information like your name, address, telephone number, email id, Id proofs details or other personal information (“Your Information”) that you shall/ might have to state for the purpose of enabling us to assist you or respond to you including responding to your queries if any. You may visit our specific sections of the Policy for the purpose of seeking more clarity on the information type that shall/ may be sought from you.
We are committed to keeping Your Information secure using good practices.
Using Your Information – Purposes:
If you provide Your Information on the Website or send us an electronic communication, we will use Your Information for the purposes (“Purposes”) for understanding your requirement, query or responding to your electronic communication and for other related purposes that may include:
We generally do not use Your Information collected on this Website for marketing purposes but if you apply to partner with us on the Website, Your Information may be used to inform you about other related services of Ecom Express that may be of interest.
If you wish to be contacted about related services please indicate on the relevant box situated at the concerned section at which we collect Your Information.
Disclosing Your Information:
When using Your Information for the Purposes we may need to disclose it to our affiliates, agents, advisors and third party service providers (“Other Parties”) and shall inform them of the confidentiality required in connection with the same. We will not otherwise disclose Your Information to third parties unless we have your permission or we are under a legal or similar obligation.
Storing Your Information:
The information shared by you or collected by us shall be stored and will remain under our possession for a reasonable period of time (minimum 180 (one hundred and eighty days), as required in compliance with the applicable laws, for purposes related to business, audit, analysis, and improving our services. Ecom Express will no longer keep Your Information in its possession when it is reasonable to assume that Your Information is longer required for the aforesaid purpose(s).
Ecom Express Private Limited,
13/16 min, 17 min, Samalka Old Delhi-Gurugram Road, Kapashera, New Delhi-110 037, India
Or post your query at the relevant query section of the website.
You recognize and understand that there is no compulsion on you to provide us with Your Information and any and all personal information provided by you to us is with your full consent, own volition and desire to provide Your Information and you deemed to have accepted the terms and conditions stipulated herein by accessing this Website. In case you do not wish to provide Your Information please do not access this Website.
Any claims arising out of the use of the information from this Website shall be governed by the laws of India and only the Courts in Delhi, and no other Courts, shall have jurisdiction over the same. By accessing this Website, the user accepts this.
The access and use of this Website is provided to you on the condition that you accept all the terms and conditions contained herein in their entirety without modifications or reservation of any kind.
13. Grievance Officer
In accordance with the IT Act, 2000, and the rules thereunder, the name and contact details of the grievance officer are provided below:
Phone Number: 0124-6488888
Address: 10th Floor, Ambience Corporate Tower-II, Ambience Island, NH-8, Gurgaon – 122002, Haryana, India
Time: Mon – Sat (9:30 – 18:00)
Note: IF YOU DO NOT AGREE TO ANY OF THE FOREGOING TERMS AND CONDITIONS OR ARE NOT AUTHORIZED TO AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE OR ACCESS THIS WEBSITE.