Express Delivery Courier Services

Services

Shipping Services

Fastest and reliable shipping, anywhere in India

Fulfillment Services

Storage and warehousing solutions

Ecom Magnum

One-stop order fulfillment and logistics solution

Digital Services

e-KYC, biometric, document verification and cash collection

Bulls.ai

Intelligent Address Solution

Company

About Us

Our story, our values, our people

Investor Relations

Our financial performance

Media Center

For Customers For Delivery Partners

We make e-commerce possible in India

About Ecom Express

Ecom Express Limited is a leading end-to-end technology enabled logistics solutions provider to the Indian retail and e-commerce industry. Headquartered in Gurugram, Haryana, Ecom Express was incorporated in 2012 by Manju Dhawan, K. Satyanarayana, Late T. A. Krishnan and Late. Sanjeev Saxena with decades of cumulative experience in the Indian logistics and distribution services, catering to e-commerce marketplaces, platforms, D2C brands, and small and large online sellers.

Ecom Express uses cutting-edge technology and automated solutions to enable end-to-end logistics and supply chain solutions across 29 states and 6 union territories with coverage in 2,700+ cities and towns serving 27,000+ pin codes throughout India. The company provides first-mile pickup, processing, network operation, last mile delivery, reverse logistics and returns management under its flagship service – Ecom Express Services (EXS). The company also offers a complete suite of supply chain, storage, and fulfillment solutions under its service line – Ecom Fulfillment Services (EFS). To enable a suite of digital solutions under its service line, Ecom Digital Services (EDS), leveraging its vast network and infrastructure across India, Ecom Express provides e-KYC, cash collection, and document management and verification services to BFSI, retail and other businesses in India.

Through the company’s decade long journey, it has built scalable, reliable and automated infrastructure with 150+ gateways, hubs, processing and fulfillment centers. The company also has 3,000+ delivery centers to reach length and breadth of India. The company has served over 1 lakh online sellers, delivering nearly 1.6 billion shipments to 95% of Indian households. The company has robust technology, AI/ML and data sciences capabilities supporting proprietary tech-stack and dedicated supply chain environment for reliable customer experience.

Our Journey

2021

Established 3,000 delivery centers

2023

2022

2021

2020

2019

2018

2017

2016

2015

2014

2013

2012

Organization Structure

Founders

Board

CXOs

Manju Dhawan

Co-founder and Whole Time Director

K. Satyanarayana

Co-founder and Whole Time Director

Late T. A. Krishnan (1963 to 2023)

Co-founder

Late Sanjeev Saxena (1966 – 2020)

Co-founder

Our Shared Values

Integrity

We commit to uphold the integrity of highest order in all our interactions with our customers and people at all times.

Commitment

We are determined to deliver on our commitments every time. We shall go an extra mile in doing what we promise.

Openness

We are committed for an open and collaborative approach while working with our customers, partners and people. We shall respond flexibly to the changing needs.

Respect

We commit to treat our team members, customers, partners and suppliers with mutual respect and sensitivity, and recognize the importance of diversity.

Passion

We are passionate about winning! The solutions and services that we provide deliver superior value to our customers.

Corporate Social Responsibility

Ekal-Vidyalaya Project
Funded the implementation of 136 Ekal Vidyalayas (One-Teacher schools) in tribal villages of Punjab. These schools are run through innovative teaching methods such as games, storytelling and other recreational activities.
Contribution towards Renewable Energy, Water, Sanitation
Committed to support the United Nations Sustainable Development Goals, we installed solar panels, incinerators, water filters, sanitary napkin vending machines to uplift school Infrastructure, water sanitation and overall hygiene of staff and students at Government School, Bhangrola, Gurgaon, Haryana.
READ India
Ecom Express is supporting READ India under its Literacy and Education Programme for Pre-Schools in marginalised communities. On a recent visit to one of the schools we got the opportunity to interact with the teachers, school staff and met the charismatic students.
Balwadis (Pre-school) Project
Run by a group of women who strive to give underprivileged children a good start in life, Balwadis pre-schools are small two roomed or single roomed centres for preschool education. Children are provided nutritious mid-day meals and regular health check-ups and immunization.
Green Habitat campaign
This campaign will create Green Champions (volunteers from corporate organisations) and empower them to take actions for climate change through various campaigns.
Blood Donation Drive
Ecom Express team rolled up their sleeves to bleed for a good cause. Blood donation camps were organized by the Company at various centres in collaboration with Red Cross Society.
Distribution of essential items to NGOs
Every year during the Volunteers Month, essential items are distributed by to the beneficiaries of various charity organizations.
Road Safety Awareness Drive
Ecom Express focuses on road safety, and is always looking for ways to increase awareness. Engagement is high during Road Safety Week to help change unsafe behaviour on the roads with simple but effective messages.
Tree Plantation Drive
A week long sapling plantation drive around Environment Day is organized for Ecom Express team to plant saplings at designated spots along roads, in parks and around peripheries of our offices across the country. The aim is not just to plant saplings, but take a pledge to nurture them, so they flourish and go on to become trees and benefit all of us.
Cleaning Drive
In an endeavor to create better surroundings, cleaning drives are organized at various public places, such as river banks, markets and areas close to railway and bus stations to amplify the message of Swachha Bharat.
Others
Ecom Express team offered ‘Shramdaan’ (voluntary labour) for Paani Foundation, a non-profit organisation, and lent their hands in building watershed structures in Lhasurne village, Koregaon Taluka in Satara District of Maharashtra.
Ekal-Vidyalaya Project
Funded the implementation of 136 Ekal Vidyalayas (One-Teacher schools) in tribal villages of Punjab. These schools are run through innovative teaching methods such as games, storytelling and other recreational activities.
Contribution towards Renewable Energy, Water, Sanitation
Committed to support the United Nations Sustainable Development Goals, we installed solar panels, incinerators, water filters, sanitary napkin vending machines to uplift school Infrastructure, water sanitation and overall hygiene of staff and students at Government School, Bhangrola, Gurgaon, Haryana.
READ India
Ecom Express is supporting READ India under its Literacy and Education Programme for Pre-Schools in marginalised communities. On a recent visit to one of the schools we got the opportunity to interact with the teachers, school staff and met the charismatic students.
Balwadis (Pre-school) Project
Run by a group of women who strive to give underprivileged children a good start in life, Balwadis pre-schools are small two roomed or single roomed centres for preschool education. Children are provided nutritious mid-day meals and regular health check-ups and immunization.
Green Habitat campaign
This campaign will create Green Champions (volunteers from corporate organisations) and empower them to take actions for climate change through various campaigns.
Blood Donation Drive
Ecom Express team rolled up their sleeves to bleed for a good cause. Blood donation camps were organized by the Company at various centres in collaboration with Red Cross Society.
Distribution of essential items to NGOs
Every year during the Volunteers Month, essential items are distributed by to the beneficiaries of various charity organizations.
Road Safety Awareness Drive
Ecom Express focuses on road safety, and is always looking for ways to increase awareness. Engagement is high during Road Safety Week to help change unsafe behaviour on the roads with simple but effective messages.
Tree Plantation Drive
A week long sapling plantation drive around Environment Day is organized for Ecom Express team to plant saplings at designated spots along roads, in parks and around peripheries of our offices across the country. The aim is not just to plant saplings, but take a pledge to nurture them, so they flourish and go on to become trees and benefit all of us.
Cleaning Drive
In an endeavor to create better surroundings, cleaning drives are organized at various public places, such as river banks, markets and areas close to railway and bus stations to amplify the message of Swachha Bharat.
Others
Ecom Express team offered ‘Shramdaan’ (voluntary labour) for Paani Foundation, a non-profit organisation, and lent their hands in building watershed structures in Lhasurne village, Koregaon Taluka in Satara District of Maharashtra.
Ekal-Vidyalaya Project
Funded the implementation of 136 Ekal Vidyalayas (One-Teacher schools) in tribal villages of Punjab. These schools are run through innovative teaching methods such as games, storytelling and other recreational activities.
Contribution towards Renewable Energy, Water, Sanitation
Committed to support the United Nations Sustainable Development Goals, we installed solar panels, incinerators, water filters, sanitary napkin vending machines to uplift school Infrastructure, water sanitation and overall hygiene of staff and students at Government School, Bhangrola, Gurgaon, Haryana.
READ India
Ecom Express is supporting READ India under its Literacy and Education Programme for Pre-Schools in marginalised communities. On a recent visit to one of the schools we got the opportunity to interact with the teachers, school staff and met the charismatic students.
Balwadis (Pre-school) Project
Run by a group of women who strive to give underprivileged children a good start in life, Balwadis pre-schools are small two roomed or single roomed centres for preschool education. Children are provided nutritious mid-day meals and regular health check-ups and immunization.
Green Habitat campaign
This campaign will create Green Champions (volunteers from corporate organisations) and empower them to take actions for climate change through various campaigns.
Blood Donation Drive
Ecom Express team rolled up their sleeves to bleed for a good cause. Blood donation camps were organized by the Company at various centres in collaboration with Red Cross Society.
Distribution of essential items to NGOs
Every year during the Volunteers Month, essential items are distributed by to the beneficiaries of various charity organizations.
Road Safety Awareness Drive
Ecom Express focuses on road safety, and is always looking for ways to increase awareness. Engagement is high during Road Safety Week to help change unsafe behaviour on the roads with simple but effective messages.
Tree Plantation Drive
A week long sapling plantation drive around Environment Day is organized for Ecom Express team to plant saplings at designated spots along roads, in parks and around peripheries of our offices across the country. The aim is not just to plant saplings, but take a pledge to nurture them, so they flourish and go on to become trees and benefit all of us.
Cleaning Drive
In an endeavor to create better surroundings, cleaning drives are organized at various public places, such as river banks, markets and areas close to railway and bus stations to amplify the message of Swachha Bharat.
Others
Ecom Express team offered ‘Shramdaan’ (voluntary labour) for Paani Foundation, a non-profit organisation, and lent their hands in building watershed structures in Lhasurne village, Koregaon Taluka in Satara District of Maharashtra.