News & Press Release

Ecom Express Limited today announced the expansion of its fulfilment business network by launching a fulfilment center in Palladam near Coimbatore, Tamil Nadu. It is the first fulfilment center in this part of the region which will cater to grocery items including temperature-controlled category and fruits & vegetables.

The new facility is designed to support one of the top e-grocery players and it is company’s first grocery fulfilment center in Tamil Nadu and 7th in the South region. The facility will cater to 50+ dark stores owned by the grocery player. The facility is located strategically with consideration of network centricity as Coimbatore offers easy access to Bengaluru, north Kerala, south Karnataka, and west and south Tamil Nadu1. This expansion will help the grocery brand to offer a wider selection and enable faster deliveries of customer orders within the region and towns in the neighbouring states.

With an average inventory of close to 2 million items and capacity to process upward of 200,000 throughput at full capacity, the facility has a value creation area that enables labelling, packaging, and dispatch services. The operations are optimised by state-of-the-art Vertical Reciprocal Conveyors (VRCs), lifts and spiral elevators to provide high mobility and speed in goods movement.

The facility is equipped with agile and well-designed racking systems for products such as household supplies, staples, tea, snacks and beverages, confectionery, personal care and more.

Dipanjan Banerjee, Chief Business Officer, Ecom Express, said, “The Indian online grocery market is expected to expand at a compound annual growth rate (CAGR) of 37.1% from 2021 to 2028 and owing to the surge in employment opportunities, business infrastructure and household income, South India is expected to lead the way for the industry growth2. In this context, Coimbatore is an important market for e-grocery as its strategic location enables better service to customers in Tamil Nadu and neighbouring State of Kerala. Not only will it expand our client’s reach, but will also help extend its business capabilities.’’

He added, ‘’Our continued investment in fulfilment business is a testimony of our commitment to the segment and driving newer models for grocery, retail and e-commerce customers. We are also committed to the potential of the state of Tamil Nadu in accelerating tremendous logistics growth and creating job opportunities for the local youth.’’

The new fulfilment center will employ more than 500 people to handle the ever-increasing influx of grocery orders. In order to create a gender-balanced workforce, the company will ensure that 30 to 40% employees in the Coimbatore facility are women.

The Company’s fulfilment network facilities are designed with efficient building systems that minimise energy usage. The new center integrates multiple dimensions of sustainability, such as rainwater harvesting, sewage treatment plant, and safety measures, including fire detection, prevention, and supressing system, with employee evacuation plans.

Ecom Express Limited, a leading end-to-end technology-enabled logistics solutions provider, announced the launch of three new services, Same Day Delivery (SDD), Same Day Delivery+ (SDD+), and Next Day Delivery (NDD) to cater to the growing demands of e-commerce players in India. With the launch of these services, Ecom Express aims to improve the customer experience by offering faster and more reliable deliveries, thereby increasing their customer base.

One of the major concerns of e-commerce players, especially D2C brands, is faster delivery. The solutions not only enhance the overall customer experience by offering better speed but also increase seller revenue through reduced returns. Ecom Express’s Same Day Delivery (SDD) service aims to address this concern with its key features such as cut-off time of 5 AM and 11 AM for receiving the orders, guaranteed same-day delivery in key cities, and customized cut-offs as per the requirements of customers.

Ecom Express’ SDD+ is designed for high selling SKUs, which are kept and fulfilled through micro-fulfillment centers placed within cities. With a cut-off time as high as 2 PM, the service assures faster parcel deliveries to customers.

The Next Day Delivery (NDD) service offered by Ecom Express aims to provide assured delivery for interacity with a cut-off time of 12 PM for the next day. This service highlights improved customer experience, reduced return of goods, and reduced customer acquisition cost, thereby benefitting both the customers and the e-commerce players.

K Satyanarayana, Co-founder, Ecom Express Limited said, “We are excited to launch Same Day Delivery, SDD+, and Next Day Delivery to our customers and with the launch of these new services, the company aims to strengthen its position as the preferred logistics partner for e-commerce players in India. We believe that our investment in technology and infrastructure will enable us to deliver an unparalleled experience to our customers via these faster transit time products.”

With the growth of e-commerce and D2C ecosystem over the last couple of years, need for faster deliveries across categories such as electronics, beauty and cosmetics, fashion and apparels are emerging as a success enabler for customer experience. Leveraging the needs of the industry, the company had recently launched ExpressPlus which is a multi-modal shipping product at the back of air transportation and now with these newly launched services have curated a network that seamlessly connects the country’s demand and supply hotspots for a shortened transit time.

 Ecom Express Limited, a new-age technology-driven full stack logistics solutions provider to the e-commerce industry, today announced the expansion of its fulfilment network by setting up its fulfillment centre in Chandigarh. This will be the Company’s first grocery fulfilment center in Punjab and 60th fulfilment centre in India.

The new grocery centre in Chandigarh for one of the e-grocery giants sprawls across the area of approximately 90,000 sq. ft. The site has been selected for its strategic location-based network centricity. It is designed to support over 30 dark stores to supply grocery items on demand, speed to market and customers. With this , the grocery chain will be able to serve a wider range of customers and transport their orders to towns in neighboring states and the region more quickly.

The facility has a value creation area that provides labelling, packaging, and dispatch services, with an average inventory of close to 2.8 million items and processing capacity to handle up to 270,000 units throughput per day at full capacity. Modern Vertical Reciprocal Conveyors (VRCs) lifts, and spiral conveyers with long-span multi-tier shelving will optimise the operations to give high mobility and speed in the movement of items. Furthermore, with temperature-controlled system, up to -20 degrees, the facility can handle fruits and vegetables operations with less chances of pilferage.  

K. Satyanarayana, Co-founder & Director, Ecom Express, said, “We are investing heavily in technology, design, solutions, logistics, and infrastructure, as well as in seller enablement. We are focused on developing a strong and resilient fulfilment network in Punjab. Our commitment to work with the state in accelerating fantastic growth and generating job opportunities for local youth is demonstrated by our continuous efforts to grow. Besides expanding the market penetration and reach for our clients, this will help in optimising our business operations.’’

More than 500 people will work at the new fulfilment centre to manage the growing volume of grocery orders. The company will make sure that 30% of workers in the Chandigarh facility are women in order to have a gender-balanced workforce. The company has 10% women representation in its top-management and runs 6 all-women delivery centers as well.

The company’s fulfilment network facilities are created with energy-saving solutions. The new centre incorporates several sustainability features, including a sewage treatment facility, rainwater harvesting, and safety features including fire detection, suppression, and suppression system, as well as employee evacuation procedures.

The Company’s Fulfilment Service vertical caters to B2B and B2C models and serves various industries, including fashion, apparel, accessories, cosmetics, consumer electronics and many more.

Ecom Express Limited, one of India’s leading technology-enabled full-stack logistics service providers to the e-commerce industry, today announced the launch of its Warehouse Management Solutions (WMS) and Order Management Solutions (OMS), Ecom Magnum as a service offering for sellers.

This new SaaS offering is suitable for online sellers seeking order and warehouse management solutions to integrate with e-marketplaces. The scalable, cloud-based WMS system is designed to plug-and-play with integration channels, tracking orders and handling large SKUs and tech-led inbound & outbound processes, resulting in high accuracy and cost efficiencies for sellers.

The feature-rich WMS platform complements and integrates into warehousing and shipping stacks of Ecom Express or can be utilised as a stand-alone solution. Online businesses that utilise the platform can access Ecom Express’ robust network of 60+ fulfilment centres and shipping services across 27000+ PIN codes in India. Most of the company’s fulfilment centres are strategically located sites in proximity to urban centers and beyond. Ecom Fulfilment Services (EFS) is powered with automated warehousing, order management and fulfillment center service and the launch of Ecom Magnum will further establish its position as one-partner logistics solution provider to the e-commerce industry.

K. Satyanarayana, Co-founder & Director, Ecom Express Limited said, “As an industry leader, we are constantly working to bring more value to small and medium sellers in a cost-effective manner, and are proud to bring state-of-the-art WMS and OMS system built on usage experience and learnings from 100K+ sellers who engage with us. With this new platform, we are trying to remove the pain points for small sellers in the standard OMS and WMS available in the market by offering a feature-rich ecosystem. In order to fulfil the orders seamlessly, we provide sellers with a one-stop order-to-deliver set-up resulting in scale, efficiency, and control over both their inventory and customer experience.”  

Ecom Express has been actively catalysing towards simplifying the SMB e-commerce companies’ journey. The company recently launched ExpressPlus as air dominant multi-modal logistics solution for faster transit time users in D2C and SMB space. Last year, the company announced that it is in an advanced stage of integration with the Open Network for Digital Commerce (ONDC) and had launched its easy sign up portal, E-zippie thereby, making the sellers’ journey easy, convenient, and rewarding with 30-minutes onboarding.

Ecom Express Limited, a new-age technology-driven full stack logistics solutions provider to the e-commerce industry, today announced the launch of ExpressPlus, a multi-modal shipping product at the back of air transportation, to provide speedy shipment deliveries to the farthest corners of the country.

Elated with the announcement, T. A. Krishnan, Chief Executive Officer & Co-founder, Ecom Express Limited said, “We are launching ExpressPlus as an air dominant product to offer more speed and improved experience with PAN India reach to our customers. ExpressPlus will enable the growth of e-Commerce and D2C brands through this expedited consumer shipping experience across 27000+ pin codes”.

With the growth of e-Commerce and exponential growth of D2C brands over the last couple of years, need for faster deliveries across categories such as Fashion & Apparels and Beauty is emerging as a success enabler for customer experience. Leveraging the needs of the industry, the product has been curated by designing a network that seamlessly connects the country’s demand and supply hotspots for a shortened transit time. The D2C market in India is poised to be $100 billion market in next 2-3 years, growing anywhere between 40-50% CAGR, and ExpressPlus offering taps into this potential segment for the company.

ExpressPlus will reduce the overall shipping and delivery time ensuring that Ecom Express’ customers get parcels delivered to their consumers within 24 to 48 hours. This is a high priority product that prioritises parcels across the extensive network.

Ecom Express believes that ExpressPlus will be a great addition to the existing offerings to the e-commerce industry, particularly for trading, retail and D2C brands. Ecom Express today is one of the leading players in the e-tail logistics industry with state-of-the-art infrastructure and automation solutions, 50,000+ employees & associates and 3000+ Delivery Centers. During the festive season this year, the company has grown in volume and revenue by 55-60% from the last year.

Ecom Express Limited, a new-age technology-driven full stack logistics solutions provider to the e-commerce industry, today announced a tremendous seasonal growth this year (2022) in terms of productivity and revenue this festive season.

In 2022, overall industry grew by ~30% during the season as compared to last season whereas the volume and revenue of Ecom Express touched a staggering growth of 55-60% as compared to last season.

For Ecom Express the shipments in tier-II cities and beyond grew by 160% in the season month of 2022 from the last year’s (2021) season. The delivered productivity across India grew by 25% from season 2021 to season 2022.

T. A. Krishnan, Chief Executive Officer & Co-founder, Ecom Express Limited said, ‘’We are delighted to share that our season performance has been significantly higher than the industry growth. Our continuous efforts to better our performance resulted in maintaining and exceeding pace with overall industry and becoming a platform of choice for marketplaces and D2C ecosystem. This season we made advanced preparations across the board and multiple levels of network and service calibrations to achieve these amazing results.”

The advanced preparation, 10 months prior to the festive season in developing a highly advanced available tech stack ensured high performance outcome even at 2x volume. 100% availability of tech platform ensured high reliability with peak volume seen multiple times during the season. The robust and scalable systems added to the seamless functioning and ensured there are zero disruptions.

The gig registered user base of Ecom Express touched 84,000 workers by the end of the season to cater to deliveries of parcels. The curated campaigns, incentives and user-friendly platform attracted large onboardings.

Ecom Express has successfully implemented the shipments and deliveries this year due to which they achieved tremendous seasonal growth.

Ecom Express Limited, one of India’s leading technology-enabled full stack logistics service providers to the e-commerce industry, has announced the launch of an all-women Delivery Center in Trivandrum, Kerala.  This is the Company’s first all-women delivery center in the south region and seventh in the country. It will be entirely run by women as Delivery Center Head, Supervisor and Delivery Associates. The new center is part of the Company’s efforts towards strengthening its commitment to diversity and inclusion while enhancing opportunities for women in the logistics sector.

Situated in Karamana, the delivery center caters to nearby areas, such as Attukal, Killipalam, Poojappura, Manacaud and West Fort.

Commenting on the occasion, Manju Dhawan, Co-founder, Ecom Express Limited, said, “There has been a shift in how logistics is perceived today. I believe it is no longer about gender but the opportunities and mediums that are available to people. The launch of our all-women delivery center is a conscious decision and an extension of our continued effort in supporting women with opportunities that empower them to grow and be financially independent. Our goal is to increase women workforce at all levels besides associates.”

This is one of the many initiatives the Company has undertaken to support women to succeed in the logistics industry. Ecom Express employs over 2000 women across its processing facilities, hubs, fulfilment and delivery centers. Many of its locations have general shift operations that are run by 50 per cent female personnel. By raising awareness and developing multiple feedback methods to address problems, the Company has put in place several steps to maintain a safe workplace for women. In addition, a helpline number is dedicated specifically for women to call if they require any support or assistance.

Aathira M, Delivery Center Head, Kerala said, “My journey with Ecom Express has been amazing with plenty of learning opportunities coming along the way. I am happy to be a part of an all-women delivery center team and I know I am in the right place – a place that gives me the right opportunities, a place that will help me achieve my dreams”.

Anju, Delivery Associate said, “My main goal is to provide for my family and be financially independent. I am beyond grateful to be working with Ecom Express and can now fulfill all my responsibilities with ease.”

The Company’s six other all-women delivery centers are in the cities of Delhi, Jaipur, Phagwara, Imphal and Ranchi.

Ecom Express Limited, one of India’s leading technology-enabled full stack logistics service providers to the e-commerce industry, has announced the launch of an all-women Delivery Center in Imphal, Manipur today.  This is the Company’s first all-women delivery center in the northeast region and sixth in the country. It will be entirely run by women as Delivery Center Head, Supervisor and Delivery Associates. The new center is part of the Company’s efforts towards strengthening its commitment to diversity and inclusion while enhancing opportunities for women in the logistics sector.

Situated in Lilasing Khongnangkhong, the delivery center will cater to areas, such as Chingmeirong, Thangmeiband, Lamphel, Lamphel Sana Keithel, Nagamapal, RIMS, RIMS Road, Thangal Bazar, North AOC, Khoyathong and Awang BOC.

Commenting on the occasion, Manju Dhawan, Co-founder, Ecom Express Limited, said, ‘’There has been a shift in how logistics is perceived today. I believe it is no longer about gender but the opportunities and mediums that are available to people. Traditionally logistics was perceived as a male-dominated industry. However, today there is a change in narrative and the increasing degree of women’s participation is encouraging and a testimony that the scenario is changing in India.’’

She added, “The new center reinforces our commitment to supporting women and contribute to their economic independence. Our goal is to increase women workforce at all levels besides associates. This is one of the many initiatives the Company has undertaken to support women to succeed in the logistics industry.”

Ecom Express employs over 2000 women across its processing facilities, hubs, fulfilment and delivery centers. Many of its locations have general shift operations that are run by 50 per cent female personnel. By raising awareness and developing multiple feedback methods to address problems, the Company has put in place several steps to maintain a safe workplace for women. In addition, a helpline number is dedicated specifically for women to call if they require any support or assistance.

Shoubam Karuna Devi, Delivery Center Head, Imphal said, “My journey with Ecom Express has been amazing with plenty of learning opportunities coming along the way. I am happy to be a part of an all-women delivery center team and look forward to seeing all the hard work put in by me and fellow colleagues, turn into massive success’’.

Mutum Kunjeshori Devi, Delivery Associate said, “Working with Ecom Express has given me a great opportunity as I am able to earn well and take care of the financial responsibilities of my family.’’

The Company’s five other all-women delivery centers are in the cities of Delhi, Jaipur, Phagwara and Trivandrum.

When it comes to delivering goods, e-commerce brands often find that failed deliveries impact overall customer experience. With India’s last-mile delivery market set to reach $6-7 billion by 2024, it’s now more important than ever for e-commerce companies to solve the delivery failures caused by inaccurate location data.[1]

In a bid to optimise their deliveries, Ecom Express, one of India’s leading last-mile delivery service providers, has today announced that it has partnered with innovative location technology what3words to ensure that deliveries can be made precisely to any 3 metre square in India using just three words. Now, Ecom Express’ customers (online shopping sites) can add a what3words field at checkout to ensure precise address and a best-in-class delivery experience for end-consumers.

what3words is revolutionising the way we communicate location. It has divided the world into a grid of 3 metre squares and given each square a unique combination of three random words: a what3words address. For example, ///caring.trick.handrail identifies the perfect spot to take a photo of the iconic Taj Mahal.

what3words addresses are an easy way to find, share and navigate to precise locations, anywhere in the world. They can be discovered on the free what3words app for  iOS and Android, and on an online map. The technology is used across industries including automotive, navigation, travel, logistics, ecommerce, humanitarian and ride-hailing. It is also available in 51 languages including 12 South Asian languages: Hindi, Marathi, Tamil, Telugu, Bengali, Kannada, Nepali, Urdu, Gujarati, Malayalam, Punjabi, and Odia.

Smooth deliveries are essential for customers. A 2019 Capgemini report quotes a study which found that 40% of people list delivery as essential when they shop online, and 10% of them would switch retailers if delivery was going to be an issue. In fact, Ecom Express’ own data shows that 15% of overall returns are due to incorrect or insufficient addresses.

With what3words, every delivery location, whether it’s a front door, specific apartment complex entrance or tucked-away side passage has a unique what3words address. The what3words integration ensures customers have an easy way to communicate a precise delivery location, drivers know exactly where to go, and packages arrive on time, exactly where they need to be. Customers can avoid complaint queues, frustrating phone calls and missed deliveries.  Ecom Express provides pickup and delivery services in over 27,000 PIN codes in India, the maximum coverage provided by any private e-commerce focused logistics player. This partnership has the potential to transform the delivery experience for millions of people across the country.

Amit Choudhary, Chief Product & Technology Officer, Ecom Express said, ‘’Our partnership with what3words is inspired by our perennial desire to improve customer delivery experience as parcels get delivered on time, exactly where they are expected, each time. At Ecom Express, we understand the importance of location intelligence in delivery precision and have a dedicated team to solve complexities related to addresses. The integration with what3words is a simple addition that can significantly reduce parcel returns due to inaccurate addresses and genuinely make impactful difference in efficient delivery execution and experience.’’

Chris Sheldrick, CEO and co-founder of what3words added, “India, like many fast-growing markets, has a complex addressing system. As a result, deliveries can be challenging, and often fail. Drivers spend extra time looking for the correct front door or apartment entrance, and sometimes the address they’re given simply doesn’t direct them to the correct place. what3words gives both customers and Ecom Express the confidence that deliveries will be made precisely, easily, and more efficiently, using just three words.”

what3words began operations in India in 2019 and is now available in many automotive navigation systems built by TVS Motor, Triumph Motorcycles, Tata Motors and Mercedes-Benz. Companies such as Imagine Online, Nirmalaya, TWF Flours, Evocus H2O & Dorje Teas have also adopted the technology so their users can input what3words addresses into their checkouts for hassle-free deliveries.

DriveU, one of India’s largest driver aggregator platforms, uses what3words so drivers and riders can save precise drop-off and pick-up locations. Many hosts on Airbnb and homestays in India use what3words to help visitors find their homes. Guests at the Royal Orchid & Regenta Hotels, Amã Stays & Trails by IHCL and The Fern Hotels & Resorts can find the what3words address of the exact property entrance on their booking confirmation. BVG Mems Dial 108 and Medulance use what3words to shorten incident response times in an emergency.

Ecom Express Limited, one of India’s leading technology-enabled integrated logistics service providers, today announced that it is in an advanced stage of integration with the Open Network for Digital Commerce (ONDC) to provide end-to-end logistics services to small sellers and retailers on the ONDC network.

The Company will be among the first logistics service providers to be available on the ONDC network, potentially enabling millions of SMEs and retailers across India to be able to accept orders from their customers across the country and deliver through the Company’s network.

Dipanjan Banerjee, Chief Business Officer, Ecom Express, said, “We are pleased to partner with ONDC to drive the digital economy forward. The SMEs and retailers, especially in the last two years, have shown great tenacity and resilience in adapting online, transforming their business growth with access to a wider market. As an integrated logistics service provider to the e-commerce industry, we are here to simplify logistics for millions of retailers and small sellers by providing shipping convenience and empowering them to make their products available to consumers anywhere in the country.’’

T. Koshy, MD & CEO, ONDC, said, “The integration of Ecom Express on the ONDC network will help increase logistics choices for buyers and sellers and help expand reach of ONDC. This integration will help the retailers and SMEs to expand their e-commerce business to wider market opportunities.”

He further added, “On the ONDC network, either buyer or seller can select a logistics provider. A retailer can act both as seller-side participant in the retail domain, and also as buyer-side participant in the logistics domain to provide a complete and seamless experience for the buyer.”

Ecom Express has a fleet of nearly 50,000 delivery personnel and provides e-commerce shipment pickup and delivery service in 27,000+ PIN codes in 2750+ cities across 28 states. Currently, the Company’s personnel pick up shipments from over 2.9 lac unique points, which include warehouses, shops, residences, etc. With around 2 million shipment deliveries daily, Ecom Express offers pre-paid, cash-on-delivery, reverse & quality check reverse logistics services to over 1.5 lac sellers.

Sellers will also benefit from real-time in-transit information as they get direct control over their shipped orders through a dedicated state-of-the-art dashboard, and closure on their shipments within the Company’s supply chain.

In 2021, Ecom Express launched a self-sign-up portal called ‘E-zippie’ to onboard micro, small, and medium enterprises in under 30-minutes and benefit from its nationwide network and reliable services.

Ecom Express Limited, one of India’s leading technology driven e-commerce logistics solutions providers, has been actively expanding and strengthening its leadership team. The company today announced that Amit Choudhary has joined the executive team as Chief Product & Technology Officer. He will be based out of the Company’s headquarters in Gurugram.

Amit brings in over 20 years of experience in management consulting, product management, technology architecture, new-age solutions and engineering leadership to propel Ecom Express into its next phase of growth through innovation and emerging technologies. As the Chief Product & Technology Officer, he will drive the company’s technology strategy and lead the Product, Engineering, Data Science, IT Security, and Infrastructure teams to build ultra-high scale systems and cutting-edge data science and AI-driven logistics solutions.

Commenting on the appointment, T. A. Krishnan, CEO & Co-founder, Ecom Express said, “We welcome Amit to the leadership team. His true visionary mindset, both through technology and product innovation lens, combined with our suite of propriety tech-stack, will lead and solidify our commitment to creating advanced logistics solutions for e-commerce industry.’’

Amit Choudhary, Chief Product & Technology Officer, Ecom Express, said, ‘’The vision and opportunity to scale at Ecom Express captured my attention from the very beginning. I am excited about solving complex issues that will help the business deliver on our core mission with evolved and transformative technology. I look forward to collaborating with the leadership team and supporting the rapid growth of the business and creating tech-led business opportunities.’’

Prior to Ecom Express, Amit was associated with Paytm as Senior Vice President – Technology, where he led the launch and scale-up of Paytm’s Lending platform. He has previously worked with Helpshift, Expedia Group, Deloitte Consulting, and AT&T Labs across US and India geographies.

He completed his B.E in Electronics and Communication from Delhi College of Engineering, M.S. in Computer Science from Penn State University and MBA in Finance & Strategy from Indian School of Business.

Amit’s appointment has added strength to the already formidable executive team of Ecom Express. The recent key additions to the leadership team include Vishwachetan Nadamani joining as the new Chief Operating Officer, Vipul Agarwal as Chief Financial Officer, Dipanjan Banerjee and Prashant Gazipur elevated to the roles of Chief Business Officer and Country Head Operations & Chief Process Officer respectively.

Ecom Express has transformed the e-commerce logistics in last 9+ years of its operations through excellent use of technology and business intelligence. The company’s nationwide network, proprietary technology, machine learning, and AI makes e-commerce logistics smarter, faster, and better. Ecom Express currently solves complex e-commerce logistics challenges for large e-marketplaces as well as medium & small online enterprises and D2C brands.

About Ecom Express: Ecom Express Limited is one of India’s leading end-to-end technology enabled logistics solutions providers to the Indian e-commerce industry. Headquartered in Gurugram, Ecom Express was incorporated in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana and the late Sanjeev Saxena with their

100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 28 states and operates across 27,000+ PIN codes in India. Through its deep reach strategy, the company has the capability to deliver to 95%+ of India’s population.

For more information, please visit: https://www.ecomexpress.in/

Ecom Express Limited, one of India’s leading technology enabled end-to-end logistics solutions providers to the e-commerce industry, has been featured as ‘One of the Best Workplaces in Transportation & Logistics’ by the Great Place to Work® Institute. This recognition is based on rigorous assessment and is an acknowledgement of the company’s High-Trust, High-Performance Culture, High-Performance CultureTM. Great Place to Work® Certification is recognised world over by employees and employers alike and is considered the ‘Gold Standard’ in identifying and recognising Great Workplace Cultures.

Being featured among India’s Top 6 Best Workplaces in Transportation & Logistics 2022 is a celebration of company’s stand in the industry, the exceptional working environment and culture that support employee well-being, safety, and learning, while enhancing employee engagement and pride within the organisation.

Commenting on this accomplishment, T. A. Krishnan, Chief Executive Officer & Co-Founder, Ecom Express Limited, said, “To be recognised among the Best Workplaces in Transportation and Logistics is a testament to the strong employee centric culture of Ecom Express. For a company of 50,000+ employees operating in more than 2700+ cities and towns, this is phenomenal. Being considered as one of the best places to work is the result of a sustained focus on jointly building an environment that motivates, values, and develops our people. We foster an inclusive, equitable, and welcoming environment where people can be themselves and put themselves out there because ultimately that allows them to try new things and take risks. I congratulate each of my colleagues for this milestone.’’

Over the last nine years, the organisation has deeply infused diversity and inclusion in its culture so employees have an equal chance to excel in their careers. Ecom Express truly believes in the voice of its people getting heard, acknowledged, and actioned upon to enhance employee experiences and empower them to achieve their business goals.

Saurabh Deep Singla, Chief People Officer, Ecom Express Limited, said, “We are honoured to be recognised among India’s Best Workplaces in Transportation & Logistics 2022. The recognition reflects the organisation’s and our people’s commitment to the effort of making a great workplace for all. Our team who spreads smiles across the nation through e-commerce order deliveries are our biggest asset and their engagement and motivation are the prerequisite for our on-going success. We will continue to keep our colleague’s trust and foster on providing better working experience. This helps us innovate better with some powerful ideas and business solutions coming from diverse backgrounds”

In India, the Great Place to Work® Institute partners with more than 1100 organisations annually across over 22 industries to help them build High-Trust, High-PerformanceCultures™ designed to deliver sustained business results. Hundreds of CEOs and CXOs from India Inc. are part of the great place community that is committed to the vision of making India a great place to work FOR ALLTM.    

The Great Place to Work® ranking for Ecom Express can be found here. Ecom Express is truly a place for employees to grow and scale new heights. Be a part of the movement!

About Ecom Express:

Ecom Express Limited is one of India’s leading end-to-end technology enabled logistics solutions providers to the Indian e-commerce industry. Headquartered in Gurugram, Ecom Express was incorporated in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana and late Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 28 states of the country and operates across 27,000+ PIN codes in India. Through its deep reach strategy, the company has the capability to deliver to 95%+ of India’s population.

For more information, please visit: https://www.ecomexpress.in/

Ecom Express Limited, one of India’s leading technology driven e-commerce logistics solutions providers, today announced the appointment of Vishwachetan Nadamani as Chief Operating Officer. He will be based out of the company’s headquarters in Gurugram.

Vishwachetan comes with extensive operations experience in a diverse range of industries. As Chief Operating Officer, which is a new role at Ecom Express, he will lead cross-functional operations, including network, process excellence, customer experience, growth operations and also oversee the overall business operations.

Commenting on the appointment, T. A. Krishnan, CEO & Co-founder Ecom Express, said, ‘’Vishwachetan is a transformational leader with deep experience and expertise that will go a long way in maintaining a stronghold for us in the new-age logistics domain. I am confident that he will be a tremendous asset as we continue to manage our growth, scale our operations, execute our strategic plan, and pursue our path to profitability. I am delighted to welcome him to the Ecom Express team.”

Vishwachetan Nadamani, COO, Ecom Express, said, “I am pleased to join Ecom Express and look forward to building on the business’s great foundation and growth potential while streamlining the company’s priorities, accelerating growth and enhancing value for all stakeholders. I believe the company is well-positioned to have a significant impact in the logistics industry”.

Prior to Ecom Express, Vishwachetan was associated with Aditya Birla Fashion & Retail as Chief Operating Officer for Tasva. He has previously worked with Pantaloons, More Retail and Cisco Systems.

He has completed his B.Tech in Computer Science from RV College of Engineering and has a postgraduate degree in General Management from the Indian Institute of Management, Ahmedabad.

About Ecom Express: Ecom Express Limited is one of India’s leading end-to-end technology enabled logistics solutions providers to the Indian e-commerce industry. Headquartered in Gurugram, Ecom Express was incorporated in 2012 by T.A. Krishnan, Manju Dhawan, K. Satyanarayana and late Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 28 states and operates across 27,000+ PIN codes in India. Through its deep reach strategy, the company has the capability to deliver to 95%+ of India’s population.

For more information, please visit: https://www.ecomexpress.in/

Ecom Express Limited, a new-age technology-driven end-to-end logistics solutions provider to the e-commerce industry, announced that it has crossed 55,000 gig workers registration on their dedicated app called ‘Ecom Sanjeev’ to onboard delivery partners since its launch in September 2021.

The company’s delivery partner program aims to create part-time work opportunities for individuals with the option of flexible timings to maximize their earnings by delivering e-commerce shipments to customers. Delivery Partners working through Ecom Express’ gig model can earn anywhere between Rs. 15,000 to Rs. 60,000 per month.

Close to 60 per cent of registrations have been from Tier 4 cities and towns, indicating massive affinity for gig opportunities in those areas. The top 10 cities/towns with the highest registrations include from Delhi, Bengaluru, Mumbai, Hyderabad, Chennai, Kolkata, Pune, Lucknow, Gurugram and Patna among others.

Saurabh Deep Singla, Chief People Officer, Ecom Express said, “Since the launch of our ESP program last year, we have created opportunities for students, homemakers and individuals looking to supplement and maximize their income by delivering e-commerce shipments during their spare time. This flagship program, besides empowering gig workforce, also helped the company to scale their delivery capabilities in assuring speed, reliability, and effective logistics solutions to deliver online-ordered products at end-customers’ doorstep safely.”

The company has also announced provision of accidental insurance of Rs. 2 lakhs to safeguard delivery partners from any mishaps, besides offering a host of other benefits, including attendance bonus depending on their work continuity. Referral programs are run from time to time to expand the delivery partner base while rewarding the existing partners. To create stronger affiliation with delivery partners, Ecom Express has further collaborated with leading brands to provide numerous enticing benefits.

Any individual, male or female, fresher or experienced, can earn extra income by applying for this part-time job online using the app, Ecom Sanjeev, available on Google Playstore. They will have the flexibility to choose their preferred time slots and workdays.

To join as a Delivery Partner with Ecom Express, candidates must possess a valid Aadhaar card, preferably own a vehicle, and have a smartphone. Ecom Express also allows gig workers who don’t have any owned vehicles to register themselves and work. All personal documents for enrollment can be uploaded through the Ecom Sanjeev app and the verification (PAN card, Bank account) is done online along with physical document verification at the nearest Ecom Express center. The app even allows Delivery Partners to view the list of nearby Delivery Centers to choose in their vicinity.

For better user experience, Ecom Express’ has upgraded its propriety app, called SATHi, used by partners for performing delivery job, for faster performance and lighter GPS data runs to reduce battery usage which makes it easier and efficient for the delivery partners to perform their deliveries.

Interested delivery partners can sign up using the Ecom Sanjeev app. For more details, visit: https://www.ecomexpress.in/delivery-partner/

About Ecom Express:

Ecom Express Limited is one of India’s leading end-to-end technology enabled logistics solutions providers to the Indian e-commerce industry. Headquartered in Gurugram, Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 28 states of the country and operates across 27,000+ PIN codes in India. Through its deep reach strategy, the company has the capability to deliver to 95%+ of India’s population.

For more information, please visit: https://www.ecomexpress.in/

Ecom Express Limited, one of India’s leading technology enabled end-to-end logistics solutions providers to the e-commerce industry, today announced its plans to have 50% of its last mile fleet transitioned to electric vehicles by 2025. To further strengthen its position as a sustainable company in the industry, it announced the deployment of E-bikes in Jaipur and Hyderabad to complement its push into electric vehicles.

The adoption of electric vehicles is a part of Ecom Express’ larger sustainability goals to reduce carbon footprint and continue to be a responsible delivery partner to the e-commerce industry.

T.A. Krishnan, Chief Executive Officer & Co-Founder, Ecom Express Limited, said, “We are thrilled to have added e-vehicles as a step towards our journey of achieving 50% electric fleet in the last mile by 2025. I believe that this is a progressive step toward sustainable green logistics and reasserts our commitment to a safer environment. Sustainable mobility is a catalyst to revolutionize the logistics and transportation sector. At Ecom Express, we are looking to create greater avenues to make sustainable deliveries. The use of the electric bikes marks the beginning of our efforts to make our last-mile delivery greener.’’

Ecom Express has been working to put in place the infrastructure to support the EV roll-out including the charging facility. The company already has a fleet of Electric 3-wheelers running in Delhi NCR for the last two years in first mile and had trialled successfully the use of electric bikes in the last mile. The company is already working with a number of players across the EV ecosystem on making the logistics greener and sustainable for the environment.

Ecom Express, one of India’s leading technology-driven integrated logistics solutions providers to the e-commerce industry, today announced that it will be onboarding more than 50,000 delivery partners by the end of September 2022 under its flagship program ‘Ecom Sanjeev’. The company is expecting a spike in e-commerce order deliveries during the festival season and seeks to further strengthen its last-mile capabilities.

Since the launch of ‘Ecom Sanjeev’ in 2021, the company has created massive opportunities for delivery partners – students, homemakers, freelancers, part-timers and those looking to supplement and maximize their income.

By joining Ecom Express network, delivery partners can opt to work in flexible timeslots. Any individual – fresher or experienced – can take up this part-time job by applying online using ‘Ecom Sanjeev’ app available on Google Playstore. The applicant must have a valid driving license and an android smartphone. All personal documents for enrollment can be uploaded through the app and the verification is done at the nearest Ecom Express delivery center. The company will also be onboarding individuals who do not own any means of transportation.

Interested individuals can apply using the Ecom Sanjeev app or send a message saying ‘’Hi’’ on WhatsApp to 7290066666.

Ashish Sikka, Chief Strategy Officer, Ecom Express, said, ‘’When it comes to e-commerce order deliveries, customers expect timely service, and at Ecom Express, we continue to attempt to create better customer experiences. In times when the number of parcels is continuously increasing, owing to industry growth, we have clearly seen the advantage of having gig-workers to help strengthen our delivery capabilities, especially to meet the anticipated surge in customer demand during the festive season. We will continue to expand our delivery partner network and offer them benefits along with earning opportunity through our Ecom Sanjeev program.”

The Company had recently announced hitting the registration mark of 55,000+ delivery partners on its ‘Ecom Sanjeev’ onboarding app.

For more details, visit: https://www.ecomexpress.in/delivery-partner/

About Ecom Express:

Ecom Express Limited is one of India’s leading end-to-end technology enabled logistics solutions providers to the Indian e-commerce industry. Headquartered in Gurugram, Ecom Express was incorporated in 2012 by T. A. Krishnan, Manju Dhawan, K. Satyanarayana and Late Sanjeev Saxena with their 100+ years of cumulative experience in the Indian logistics and distribution industry. Ecom Express has its presence in all 28 states of the country and operates across 27,000+ PIN codes in India. Through its deep reach strategy, the company has the capability to deliver to 95%+ of India’s population.

For more information, please visit: https://www.ecomexpress.in/