Job Responsibilities Ø Deep knowledge of Fortinet (Mandatory) and Sonicwall firewall, Knowledge of Mikrotik router is additional advantage Ø Worked on monitoring and ticketing tools Ø Managing all Network equipment and ensuring uptime (Firewall / Load Balancer / Router / Switches / AP) |
Ø Making configuration changes to devices (Firewall / Load Balancer / Router / Switches / AP) |
Ø Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring toolsets |
Ø Administering TCP/IP addresses |
Ø Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to Tele performance |
Ø Resolution of network faults within the time frame defined by the SLAs |
Ø Identifying LAN/WAN faults and resolving them through vendors providing maintenance services |
Ø Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen. |
Ø Providing L2, L3 level support for any network problems and troubleshooting the same in coordination with the vendor. |
Ø Generating monthly reports on various Network related calls and uptimes |
Ø Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network |
Ø Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance |
Ø Basic troubleshooting of Computers / Printer and other common peripheral devices |
Ø Good Understanding in Basic Routing and switching concepts. |
Ø Must have expertise in Remote Infrastructure management for network. |
Ø Hands-on experience in configuration and troubleshooting of firewall (Fortigate Mandatory), IDS/IPS, VPN, Zabbix or other monitoring tools |
Ø Perform day today firewall activities like Administration, Management, monitoring and troubleshooting |
Ø Good knowledge on OS Upgrades and software strategies |
Ø Hands on experience in configuring URL filtering, file blocking and security profiles in firewalls |
Ø Review network security threat logs for intrusions and compromises and provide solutions |
Day to day specifics: |
Ø Support to L2, L3 |
Ø Daily Review of PAN India connectivity |
Ø Reports building (SLA/ link Utilization /Threats /VPN etc) Ø Maintain/updates IT MIS reports as per the management requirement on day-to-day basis |
Ø RCA reports building |
COMMUNICATIONS & WORKING RELATIONSHIPS: |
Internal: § Functional Teams § IT team § OPS Team External: § Related Vendor / Partner |
Educational Qualification: Any graduate, preferred B.E / B.tech , BCA / MCA
Certifications: Must done CCNA / CCNP, additional advantage Sonicwall / Fortigate
Relative Work Experience: 5-7 yrs of experience