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Ecom Express does not offer franchises for money. Beware of fraudulent claims. Trust only official communication from ecomexpress.in. Messages from other sources are illegitimate.
Ecom Express does not offer franchises for money. Beware of fraudulent claims. Trust only official communication from ecomexpress.in. Messages from other sources are illegitimate.
Back Assistant Manager – IT (IT Infra)
Job Responsibilities Ø Deep knowledge of Fortinet (Mandatory) and Sonicwall firewall, Knowledge of Mikrotik router is additional advantage Ø Worked on monitoring and ticketing tools Ø Managing all Network equipment and ensuring uptime (Firewall / Load Balancer / Router / Switches / AP) |
| Ø Making configuration changes to devices (Firewall / Load Balancer / Router / Switches / AP) |
| Ø Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring toolsets |
| Ø Administering TCP/IP addresses |
| Ø Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to Tele performance |
| Ø Resolution of network faults within the time frame defined by the SLAs |
| Ø Identifying LAN/WAN faults and resolving them through vendors providing maintenance services |
| Ø Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen. |
| Ø Providing L2, L3 level support for any network problems and troubleshooting the same in coordination with the vendor. |
| Ø Generating monthly reports on various Network related calls and uptimes |
| Ø Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network |
| Ø Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance |
| Ø Basic troubleshooting of Computers / Printer and other common peripheral devices |
| Ø Good Understanding in Basic Routing and switching concepts. |
| Ø Must have expertise in Remote Infrastructure management for network. |
| Ø Hands-on experience in configuration and troubleshooting of firewall (Fortigate Mandatory), IDS/IPS, VPN, Zabbix or other monitoring tools |
| Ø Perform day today firewall activities like Administration, Management, monitoring and troubleshooting |
| Ø Good knowledge on OS Upgrades and software strategies |
| Ø Hands on experience in configuring URL filtering, file blocking and security profiles in firewalls |
| Ø Review network security threat logs for intrusions and compromises and provide solutions |
| Day to day specifics: |
| Ø Support to L2, L3 |
| Ø Daily Review of PAN India connectivity |
Ø Reports building (SLA/ link Utilization /Threats /VPN etc) Ø Maintain/updates IT MIS reports as per the management requirement on day-to-day basis |
| Ø RCA reports building |
| COMMUNICATIONS & WORKING RELATIONSHIPS: |
Internal: § Functional Teams § IT team § OPS Team External: § Related Vendor / Partner |
Educational Qualification: Any graduate, preferred B.E / B.tech , BCA / MCA
Certifications: Must done CCNA / CCNP, additional advantage Sonicwall / Fortigate
Relative Work Experience: 5-7 yrs of experience
- Excellent communication skills
- Drive to learn effectively with all IT team members, other department Support Teams, vendors and clients
