STRATEGICALLY POSITIONED FULFILMENT AND DISTRIBUTION CENTERS

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OUR ACHIEVEMENTS

EMPLOYEES
PIN-CODE COVERAGE
CITIES
FACILITY CENTERS
Total Warehousing Space

ECOM EXPRESS ADVANTAGE

Ecom Express delivers with speed and agility and performs seamless end-to-end distribution with passion and commitment.

KEY CUSTOMERS & TESTIMONIALS

“Ecom Express services are consistent and their team is easy to work with. Their service is professional and they quickly respond to our needs and our end-customers’ needs. It has been a good experience with Ecom Express having demonstrated timely delivery performance and in a reliable manner. We rely on dependable service from partners like Ecom Express to help us satisfy our customers.”

Alokedeep Singh

Head E-Commerce, Titan.co.in

“Ecom Express has spread its reach widely, which enables us to serve more & more customers. The team is very courteous & helpful in managing day to day activities, which is the lifeline of logistics operations. We would be glad to use their new innovative products/services as & when feasible.”

Ajit Balakrishnan

Founder-Rediff.com

“The Ecom Express team does a great job of being flexible and responsive to all of our logistics needs. They go the extra mile to deliver our orders successfully to our customers. Orders are processed efficiently and delivered on time, which is important to us and our customers. We would highly recommend their services."

Nitin Shrivas

Manager - Logistics, Anand Bazar

“Ecom Express was chosen as one of our major strategic 3PL partners because of the excellent value they provide to both Abof.com and our customers. The staff in Ecom Express have an excellent work ethic, really understand the business and do an outstanding job. Our relationship started small and each year we do more with Ecom Express, as they have become a reliable and trusted partner in helping us manage the growth we experience annually.”

Sukanta Pandit

Head - Logistics, Abof.com

’Ecom Express is a strategic partner for us. The relationship over the last 2 years has been built on three pillars: quality of delivery service, excellent account management support and willingness to operate pilots, technology and product feature upgrades. The services have helped us to provide the best experience to our customers. I highly recommend Ecom Express to businesses in need of logistics and supply chain services.’’

Ashutosh Srivastava | Vice President - Fulfilment

MEESHO

‘’Working with Ecom Express has always been a pleasure, we truly appreciate working with their team. It is a privilege for us to have an association with Ecom Express for the past three years and both the companies have successfully grown together during this phase. Ecom Express has always been one of the best service providers. Deliveries are often received earlier than expected and they are always quick to resolve any issues that arise. Ecom Express has one of the best PIN code coverage in India which really helped us to target rural and urban markets together. We have and will continue to recommend their services to other companies and contacts. Our team could not be more satisfied with their work, and we look forward to continuing this relationship.’’

Kamal Syal | Head-Logistics India

UDAAN

‘’There have been ups and downs in our relationship with Ecom Express in the past but during this pandemic COVID-19 situation, Ecom Express has raised its game and offered solutions pro-actively.’’

Sumit Chawla

JAYPORE ECOMMERCE

‘Partnering with Ecom Express, as one of our major strategic 3PL partners, has helped us reach widely to serve more and more customers helping us in our mission of making health accessible and affordable. Ecom Express team understands the business and does an outstanding job. It has been a good experience working with them.’’

Shashank Upadhyay | Senior Manager

MEDLIFE WELLNESS

‘’Ecom Express has been our logistics partner from past few months now, and they have an exceptional service delivery and a wide reach that enables us to serve our customers pan-India. Also, the team is very amicable and professional, and they provide us with prompt services and timely actions, that help us to satisfy our customers better. We would highly recommend their services!’’

Anubhav Bansal | Co-founder

HEALTHMUG.COM

‘’We are delighted to be working with Ecom Express for the past few years. We admire their commitment, professionalism, and ability to deliver our packages that our customers really appreciate. They are accommodating and understand our business practices during busier seasons and in times of crisis. Ecom Express is easily one of the best courier partners we have worked with.’’

D Aravind | Head of Operations, Shyaway.com

GENX LEAD RETAIL PVT. LTD

‘’Ecom Express’ service is always prompt and their reliable OTP based delivery is a fantastic feature. Also, we have noticed a marked reduction in our courier costs and customer returns since switching to Ecom Express. We do not hesitate to recommend Ecom Express to all our partners who require the services of a local, independent and reliable courier whose service is second to none.’’

Mohammed Ghouse Mohiuddin | Business Head

SRI JAGDAMBA PEARLS

‘’Ecom Express has been a great partner for Shop101. We have been working with Ecom Express for the last two years. Ecom Express has the widest range of PIN codes both for forward and reverse logistics which helps us give the ability to our resellers to sell deep in the country and help them grow.’’

Kalpak

SHOP 101

‘’We thank Ecom Express for their great service, including timely pickup and delivery for which we are highly obliged. Our customers have given very good feedback about delivery experience. We are gooMedico.com.’’

Firoz Ahmed

9. GOOMEDICO.COM (Online Medical store of Assam, deals with Medicines and health products)

‘’Jiva Ayurveda trusts Ecom Express in our mission of ‘Taking Ayurveda to Every Home’! They made it possible for our patients in remote and rural locations across India to get their medicines on time. Ecom Express has one of the widest reach in the nation, and their service reliability is second to none. During the lockdown, Ecom Express made it possible for medicine deliveries to continue despite many challenges.”

Sandeep Sharma

JIVA AYURVEDIC PHARMACY LIMITED

‘’Thank you, Ecom Express for being part of our Company's success over the years. We greatly appreciate and value your hard work and success. Thanks for always listening to us, supporting us and encouraging us. You are the BEST.’’

Girish Goswami

SAI VEDIC SEWA SANSTHAN

‘’As a growing e-commerce business, we were looking for a reliable logistics partner, who listened to us and help us serve our customers better as after-sales care crucially depends on the logistics service, understood the nuances of Indian e-commerce such as incomplete addresses and COD related issues, and was flexible in timings when urgency required so. Happy to report Ecom Express positively surprised on all those counts. Big Thumbs Up to the Ecom Express team!’’

Tushar Sharma

YOGUE ACTIVEWERA (TOSKA LAB)

‘’Ecom Express is chosen as one of our major strategic 3PL partners, who have better strategic planning and excellent value for BIBA & RANGRITI along with customers. Ecom Express has an excellent staff, who is always ready to do work with innovative ideas and provide the best service for brands and customers. They always meet the SLA’s which are given by BIBA & RANGRITI. Our relationship continues since the past 5-6 years and we hope this relationship of business would continue forever. They are helping us manage the growth we experience day to day in our business. Ecom Express team is a very reliable and trustworthy partner in all terms. We appreciate the support of Ecom Express always.’’

Manoj Mann |E- ECOMMERCE |BIBA & RANGRITI

BIBA APPAREL

‘’Ecom Express has been helping millions of e-commerce consumers and delivering smiles by ensuring deliveries across India. Ecom Express goes the extra mile to ensure clients can fulfil their dreams of growing their businesses while simultaneously making the eco-system of e-commerce self-reliant.’’

Vandana Badiany | Co-Founder 

SHIPDELIGHT LOGISTICS

’’The support from the entire Ecom Express team has been outstanding so far. It is great how your website is to update and well-managed with regards to the requirement of reports. It has been helpful for us in tracking status. Getting every step of commentary is virtuoso!’’

Dollar Simariya | Asst. Manager- Logistics

RELIANCE DIGITAL

‘’We have been associated with Ecom Express since the time of inception of Shoppersstop.com, our online portal. Ecom Express, with its maximum number of serviceable PIN codes, has helped reach us our customers located in the remotest corner of India. We truly value our association and appreciate their service.’’

Bhavin Doshi | Deputy Manager – Logistics Omni Channel

SHOPPERS STOP LTD

‘’Ecom Express has been a crucial partner over the years for Hopscotch. They have the widest PIN code coverage and has helped Hopscotch deliver to moms in the remotest corners of the country.’’

Harsha Karanth | Sr.Manager - Operations 

KYA APPARELS (HOPSCOTCH)

‘’Ecom Express has been our partner since our inception. As far as tech infrastructure for e-commerce business is concerned, Ecom Express has taken effort to implement a lot of features with a minute level of understanding which proves that they have efficiency and customer satisfaction in mind all the time. We are happy to have them as our partner.’’

Rahul Sharma

BVC TRADEPORT PVT LTD (VAMASHIP)

‘’Our experience with Ecom Express has been good in terms of delivery times, timely responses to escalations and updates on emerging logistical issues. Ecom Express' order deliveries within states have been extremely efficient. Even for the orders from Northeastern states, TAT was adhered for most of the shipments even in difficult times. Ecom Express has been able to provide resolutions within two hours of raising a query. Escalated delivery issues are acted upon within 24-hrs. Also, follow-ups for deliveries that were stuck due to contact number being unreachable or address issues were on time and hassle-free. Ecom Express team has also been quick to update us for contingencies and providing renewed PIN code serviceability list. Thank you, Team Ecom Express for your services. ‘’  

Team Ugaoo

NAMDEO UMAJI AGRITECH (INDIA) PVT LTD

‘’Partnering with Ecom Express as one of our major strategic 3PL partners has helped us reach widely to serve more and more customers helping us in our mission of making health accessible and affordable. The Ecom Express team understands the business and does an outstanding job. It has been a good experience working with them. ‘’

Shashank Upadhyay

MEDLIFE

‘’I would like to thank Ecom Express Private Limited for their constant support in this pandemic and helping our sellers to deliver essential and non-essential products across India. I must appreciate the kind of service they are still providing in this situation with full dedication to delivering the shipments plus good tech support.’’

Zaiba Sarang | Co-founder

ITHINK LOGISTICS & DESPASSER INFOTECH

‘’Ecom Express' services from the pick-up to the final delivery are downright professional so working with them is quite simple and easy. The delivery is done accurately and in time which fulfils the objective of a good sale. Also, the expanse of their services across India, reaching the most remote destinations makes them our choice, endeavouring to make e-commerce feasible to as much PIN codes as possible. Even during the lockdown enforcement times, they are found up to the task and are doing well to dispense the essential goods supplies. We would admiringly recommend their services.’’

Arpit Rai

WE GUARANTEE PRIVATE LIMITED

‘’Our experience in working with Ecom Express is very much a positive one. Their professionalism in service and support is up to the mark and we are enjoying doing business with them. Thank you for making courier booking and delivery process a very pleasant experience. Looking forward to enhancing the volume of business to a new high level in the coming days through more cost-effectiveness and economic ways.’’

Ajay Nama | ERD Lead

EDUNCLE INDIA PRIVATE LIMITED

‘’Ecom Express has helped us in achieving an accurate and timely delivery of our products. We are successfully able to deliver our products even in time of increased seasonal demands. With their expansive reach across the nation and a skilled workforce, they have established themselves as among the leading delivery partners in India. We look forward to scaling new heights with Ecom Express.’’

Rohit Dhingra | CEO

TAGG DIGITAL STRATEGIES PRIVATE LIMITED
OUR CUSTOMERS

MEDIA ROOM

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There's always an opening at our organization for people who bring in commitment and excitement, to their work.

Send us your resume and we shall contact you for opportunities with Ecom Express.

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ECOM EXPRESS PRIVATE LIMITED

Our professional team is here to assist you. Please contact us in case of any queries/ suggestions.

Registered Office
Ecom Express Private Limited
Ground Floor, 13/16 min, 17 min, Samalka,
Old Delhi-Gurugram Road,
Kapashera, New Delhi – 110037, India

Corporate Office
10th Floor, Ambience Tower II,
Ambience Island, Gurugram,
Haryana – 122002 (India)

CIN: U63000DL2012PTC241107

For shipment related or any other query,
please contact 
  +91-8376888888 (from 8:00am to 10:00pm)

If you want to sign up for our shipping services,
please contact 
  +91-8826398220 (from 8:00am to 10:00pm)

For Verification of Employment of former employees,
please write to - employeeverification@ecomexpress.in

Website:
www.ecomexpress.in

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