26 February 2021

How Ecom Express Is Leveraging Technology to Deliver Online Festive Sale Rush Orders

Apart from bringing cheer and lots of fun, the much awaited festive season also marks the beginning of shopping and delivery woes faced by customers while ordering from the e-commerce platforms. Picture this: The customer ordered the latest smartphone as a Diwali gift for their loved one and had to face the biggest nightmare of calling, tracking the shipment, and following up with the e-retailer for the delivery of the product which actually didn’t happen much after their favourite festival is done and dusted with. Sounds familiar? Well, this has been