It’s a philosophy that
inspires us to build exceptional products and services that exceed your
business and operational goals.
ECOM EXPRESS SERVICES
We pick-up and deliver products (ordered online) from our partner
websites to end-customers using automated information systems
for end-to-end order tracking.
We offer quick remittance and guaranteed Last mile delivery of
the majority of orders anywhere in India within 24 to 72 hours,
every day for 365 days a year - including Sundays/Holidays.
The services include Pre-paid and Collect-On-Delivery
(acceptances of Cash or Digital payment solutions modes).
We offer tailor-made solutions on Reverse Logistics in which
effective coordination with end-consumers ensures timely pick-up
and delivery of products back to partner establishment within 24
to 72 hours of intimation, every day for 365 days a year -
including Sundays/Holidays so that end-customers receive their
refunds in a timely manner. This unique service is supported by
ready-to-ship packaging with best in class process capabilities
in ensuring ease of pickup and returns.
Qc Reverse Logistics
We offer Door Step Quality Check enabled Reverse Pickup Solutions
for various product categories – be it mobile phones, household
goods, apparels, electronic gadgets etc. The solution helps to
curb return-related leakages and simplifies online shopping
returns. Our dedicated and well-trained trained Associates carry
out Quality Check on products, subject to product conditions and
other parameters meeting the customer’s return policy, resulting
in faster refund or replacement for consumers.
(EFS) ECOM FULFILLMENT SERVICES
We are a Company with immense warehousing and process capabilities to
provide a wide range of fulfilment services including warehousing and
order management that meet the dynamic needs of our customers.
Our state-of-the-art mega warehouse facilities, strategically located in
key geographies across the country, provide tailor-made fulfilment
service solutions supported by technology and automation. The rack space
currently being offered is in the range of up to 400,000 sq. ft. with a
flexibility for customers to choose their choice of location and space.
(EDS) ECOM DIGITAL SERVICES
Our unique digital mobile application facilitates digital services for
diversified industries including Banking, Financial Services and
Insurance (BFSI), Telecommunications. These services are provided at the
door step of end-consumers.
These services are offered through our secured mobile application using
(EBS) ECOM BRANDED SERVICES
We offer a unique provision where our dedicated Pick-up and Delivery
Associates provide services donning our customers' branded uniform
enriching the brand experience for end-consumers.
VALUE ADDED SERVICES
Our value added services provide solutions that go beyond the standard
e-commerce logistics services which come to mind when companies look to
outsource logistics. There are a wide range of services that complement and
enhance our logistics offerings as we support the smooth flow of shipments
with additional services such as:
Try & Buy
We enhance the overall experience of
product evaluations by providing a comfortable and
customer-friendly returns management to the end-consumers. The
service featured with streamlined operations enhance
transparency and strengthen long-lasting relationships with your
Today’s customers expect an exchange of
products that they are not satisfied with as quickly as
possible. We help transform return processes into convenient
customer experiences and that’s why our delivery operations
offer the flexibility of exchange of products with new ones at
one go, in accordance with your exchange policy.
Valuable Cargo Handling
We offer the highest level of security
and surveillance when transporting valuable items like gold,
precious art pieces, gems and jewellery. We use secured vehicles
and highly protected storage areas in ensuring safe and secured
delivery of your valuable shipments.