Manager – IT (IT Infra) (10 Year)

IT, IT Infra | Job ID:Ecom/IT Infra/002

Posted: Dec 13, 2022

Updated 2 months ago

Manager - IT (IT Infra)

Job Purpose

Candidate to have the overall responsibility of IT in his/her working region. This includes: Team building, team management, L4 support, Vendor Management, New Projects Implementations.

Ø  Experience in leading team of 10+ in past

Ø  Making configuration changes to devices (Firewall / Load Balancer / Router / Switches / AP)

Ø  Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation, and maintenance of network monitoring toolsets
Ø  Administering TCP/IP addresses
Ø  Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to Tele performance
Ø  Resolution of network faults within the time frame defined by the SLAs
Ø  Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen.
Ø  Generating monthly reports on various Network related calls and uptimes
Ø  Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network
Ø  Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance
Ø  Good Understanding of Routing and switching concepts.
Ø  Must have expertise in Remote Infrastructure management for network.
Ø  Hands-on experience in configuration and troubleshooting of firewall (Sonicwall), IDS/IPS, VPN, Zabbix or other monitoring tools
Ø  Perform day today firewall activities like Administration, Management, monitoring and troubleshooting
Ø  Good knowledge on F/W OS Upgrades and software strategies
Ø  Hands on experience in configuring URL filtering, file blocking and security profiles in firewalls
Ø  Review network security threat logs for intrusions and compromises and provide solutions
Day to day specifics:
Ø  Support to L3, L4
Ø  Daily Review of PAN India connectivity
Ø  Reports building (SLA/ link Utilization /Threats /VPN etc)

Ø  Maintain/updates IT MIS reports as per the management requirement on day-to-day basis

Ø  RCA reports building

 

COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

§  Functional Teams

§  IT team

§  OPS Team

External:

§  Related Vendor / Partner

 

Apply for this job

Department

IT, IT Infra

Experience Required

10 Year

Qualification

B.E / B. Tech / BCA / MCA

Location

IHQ

Employment Type

Full time

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