Assistant Manager – IT (IT Infra) (5-7 Year)

IT, IT Infra | Job ID:Ecom/IT Infra/003

Posted: Dec 13, 2022

Updated 2 months ago

Assistant Manager - IT (IT Infra)

Job Responsibilities

Ø  Deep knowledge of Fortinet (Mandatory) and Sonicwall firewall, Knowledge of Mikrotik router is additional advantage

Ø  Worked on monitoring and ticketing tools

Ø  Managing all Network equipment and ensuring uptime (Firewall / Load Balancer / Router / Switches / AP)

Ø  Making configuration changes to devices (Firewall / Load Balancer / Router / Switches / AP)
Ø  Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring toolsets
Ø  Administering TCP/IP addresses
Ø  Monitoring the network to determine capacity usage and escalate/ recommend necessary steps to Tele performance
Ø  Resolution of network faults within the time frame defined by the SLAs
Ø  Identifying LAN/WAN faults and resolving them through vendors providing maintenance services
Ø  Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen.
Ø  Providing L2, L3 level support for any network problems and troubleshooting the same in coordination with the vendor.
Ø  Generating monthly reports on various Network related calls and uptimes
Ø  Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network
Ø  Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over; monitoring and testing the configuration performance
Ø  Basic troubleshooting of Computers / Printer and other common peripheral devices
Ø  Good Understanding in Basic Routing and switching concepts.
Ø  Must have expertise in Remote Infrastructure management for network.
Ø  Hands-on experience in configuration and troubleshooting of firewall (Fortigate Mandatory), IDS/IPS, VPN, Zabbix or other monitoring tools
Ø  Perform day today firewall activities like Administration, Management, monitoring and troubleshooting
Ø  Good knowledge on OS Upgrades and software strategies
Ø  Hands on experience in configuring URL filtering, file blocking and security profiles in firewalls
Ø  Review network security threat logs for intrusions and compromises and provide solutions
Day to day specifics:
Ø  Support to L2, L3
Ø  Daily Review of PAN India connectivity
Ø  Reports building (SLA/ link Utilization /Threats /VPN etc)

Ø  Maintain/updates IT MIS reports as per the management requirement on day-to-day basis

Ø  RCA reports building
COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:

§  Functional Teams

§  IT team

§  OPS Team

External:

§  Related Vendor / Partner

Educational Qualification: Any graduate, preferred B.E / B.tech , BCA / MCA

Certifications: Must done CCNA / CCNP, additional advantage  Sonicwall / Fortigate

Relative Work Experience: 5-7 yrs of experience

  • Excellent communication skills
  • Drive to learn effectively with all IT team members, other department Support Teams, vendors and clients
Apply for this job

Department

IT, IT Infra

Experience Required

5-7 Year

Qualification

Graduate (Pref - B.E / B. Tech / BCA / MCA)

Location

IHQ (Gurgaon)

Employment Type

Full time

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