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WHY ECOM EXPRESS IS TRULY A CUT ABOVE THE REST

EXPANSIVE REACH

Ecom Express has an expansive reach and strong presence with over 1200+ delivery branches located in nearly 1000+ cities in India, offering end-to-end logistics solutions covering more than 11000 pin codes.

DEDICATED FLEET NETWORK

An integrated transportation network of over 50 long-haul and 175 short-haul runs, serviced through dedicated fleet-runs, provides unmatched power to cover 80 percent of the entire volume of orders by our own network.

SPEED AND RELIABILITY

Our delivery of orders on committed schedules enabled through strategically positioned hubs and dedicated-GPS enabled fleet of vehicles, provide unmissable speed and reliability – the hallmarks of Ecom Express. The movement of each shipment is monitored by Security and Operations force who provide end-to-end security and controls.

TECHNOLOGY AND AUTOMATION

The continuing quest for technology and automation is a way of life. Our order fulfilment is enabled by next generation, cutting-edge technology solutions with a seamless integration to order process and automation. The technology enables controlled movement of orders assuring point-to-point validations in a seamless manner with total transparency and visibility. The tech solutions powered by a proprietary enterprise platform is backed by a team working on disruptive solutions in giving the edge and assuring best experience. The robust tech applications enabled through devices on First Mile Pickups through “SRUTi”, Weight Dimensions through “SRi”, Parcel automation through “SHACTi” and Last Mile Delivery through “SATHi” are to name few.

SKILLED FORCE

Our 14000+ well trained and skilled force ensure highest standards of quality, performance and response 24 hours a day, seven days a week. They are backed by dedicated competence teams supporting optimal logistics solutions and continuous improvement.

FIRST AND LAST MILE OPERATING SYSTEMS

Digitized end-to-end operations enhance the speed of our pick-up and delivery services leading to utmost efficiency by improving utilization and/or processing time, efficient route optimization and real-time electronic proof of delivery. It also helps in providing automated reports, efficient Cash-on-Delivery collection and real-time flow of information to customers besides tracking option to consignees.

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